The Consumer Financial Protection Bureau (CFPB) has released its Notice of Proposed Rulemaking (NPRM) to implement the Fair Debt Collection Practices Act (FDCPA). Years in the making, the proposed rules bring significant changes to the form and manner of debt collector communications to consumers, credit reporting and litigation activity.
The NPRM covers a wide array of material. In Part 2, we look at communications with consumers under the proposed rules.
Here's Don Maurice's short take on the NPRM.
This webinar qualifies for 1.5 RMAI Certification credits.
NOTE: This webinar has no dial-in number and the broadcast can only be heard over your PC's speaker or with headphones.