Are You Ready For The New NYC Debt Collection Rules?

New Rules Effective June 27, 2020

The New York City Department of Consumer and Worker Protection has adopted new rules requiring debt collectors to provide consumers with language preference disclosures and an affirmative obligation to request and record the consumer’s language preference. Debt collectors will not be required to translate a collection communication.

The rules were adopted on May 28, 2020 and become effective June 27. However, the agency recently stated it is providing a 60-day enforcement grace period beginning from the effective date of the rules.

We'll discuss what steps you can take to comply with the rules and address the ambiguities that are found throughout the new rules. You can read Donald Maurice's articles on the new rules here and here.

This webinar qualifies for 1 hour of RMAI Certification credit.

NOTE: This webinar has no dial-in number and the broadcast can only be heard over your PC's speaker or with headphones.


Presented by


Anne Thomas, Cavalry Portfolio Services, LLC | Donald Maurice and Eric Rosenkoetter | Principals | Maurice Wutscher LLP